Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
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SF Express Joins Hands with Tonghua International Inland Port to Launch a New Era in Pharmaceutical Logistics

SF Express Joins Hands with Tonghua International Inland Port to Launch a New Era in Pharmaceutical Logistics

SF Express Group has signed a cooperation agreement with Jilin Tonghua International Inland Port to advance pharmaceutical logistics, cold chain delivery, and warehouse management services. The partnership aims to leverage Tonghua's geographical advantages and abundant pharmaceutical resources. Operations are expected to launch within two weeks, contributing to Tonghua's goal of becoming 'China's Pharmaceutical City'.

07/23/2025 Logistics
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Strategies To Enhance Financial Resilience Under New Tariff Policies

Strategies To Enhance Financial Resilience Under New Tariff Policies

In light of changing trade policies and tariffs, rising inventory costs and warehousing prices compel businesses to rethink their supply chain strategies. This article explores concepts such as diversion integration, push-pull models, multi-channel inventory management, and the use of bonded warehouses, which can enhance financial resilience and supply chain flexibility in the current environment.

05/21/2025 Warehousing
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Shopee Exits Global Markets to Focus on Southeast Asia

Shopee Exits Global Markets to Focus on Southeast Asia

Shopee is strategically retrenching, optimizing resources through layoffs and site adjustments to focus on the Southeast Asian market, aiming for profitability in 2023. Leveraging user stickiness and market advantages, Shopee is shifting from extensive growth to refined operations, adopting a long-term approach to address challenges. This presents new opportunities for cross-border e-commerce sellers as Shopee streamlines its operations and concentrates on core markets within Southeast Asia, potentially leading to more efficient and targeted support for its seller base.

12/30/2025 Logistics Industry Insights
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Amazon Europe Tightens Rules for Local Sellers Over Compliance

Amazon Europe Tightens Rules for Local Sellers Over Compliance

Sudden reviews of Amazon Europe native accounts are causing headaches for sellers, who face qualification audits, fund freezes, and account closure risks. This article analyzes the reasons behind these reviews and offers strategies such as self-inspection, active cooperation, and maintaining integrity. It emphasizes the importance of compliant operations to help sellers overcome these challenges and navigate the complexities of Amazon's policies. By focusing on adherence to regulations, sellers can mitigate risks and ensure the long-term sustainability of their businesses on the platform.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Strategize for Peak Season Returns and Reviews

Amazon Sellers Strategize for Peak Season Returns and Reviews

Facing rising costs due to Amazon's policy changes and peak season returns, sellers must optimize product quality, refine listings, improve logistics efficiency, and provide excellent customer service. Utilizing Amazon's 'Buy Shipping' service can effectively mitigate negative logistics reviews and safeguard store performance. Detailed operational management and building strong customer relationships are crucial for enhancing customer satisfaction, helping sellers navigate competition and achieve sustainable growth on the Amazon platform. Proactive communication and addressing customer concerns promptly are also vital for minimizing negative feedback and return requests.

12/29/2025 Logistics Industry Insights
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Dualfunction Chairs Gain Popularity in Global Furniture Market

Dualfunction Chairs Gain Popularity in Global Furniture Market

The product code 9401409000 refers to a dual-purpose chair that can serve as a bed, specifically classified under furniture items. It has an export tax rate of 0%, with export rebates as high as 13%, while the general import tax rate stands at 100%. This product demonstrates strong multi-functionality and promising market prospects.

08/05/2025 HS Code Query
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